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Shipping & Delivery Policy

Effective Date: 13-03-2025

Last Updated: 13-03-2025

At Zuflair, we specialize in hyper-local delivery of women’s apparel within Bangalore. We are committed to delivering your orders within 2 hours so you can enjoy fast and hassle-free shopping.

1. Serviceable Locations

  • We currently deliver only within Bangalore.
  • If your location is outside our service area, the order will be canceled, and a refund will be issued.

2. Delivery Time & Charges

2.1 Standard Delivery (Within 2 Hours)

🚀 Guaranteed 2-hour delivery for all eligible locations in Bangalore.

💰 Delivery Charges:

  • Delivery is Free

Delivery times may vary slightly due to traffic, weather, or other unforeseen factors.

2.2 Express Delivery (Under 1 Hour – If Available)

  • Faster delivery option (subject to availability).
  • Extra charge: ₹100 for express service.

3. Order Processing & Dispatch

  • Orders placed between 9 AM – 9 PM will be processed immediately.
  • Orders placed after 9 PM will be delivered the next morning.

4. Tracking Your Order

  • Once your order is confirmed, you will receive a tracking link via SMS/Email/WhatsApp.
  • You can also track your order in real time on our website under Order Tracking.

5. Delivery Conditions

  • Recipient Availability: Someone must be available to receive the order at the provided address.
  • If the recipient is unavailable, we may attempt redelivery once, after which the order will be canceled with no refund.
  • Address Changes: Once an order is placed, the delivery address cannot be changed.

6. Delays & Exceptions

While we strive to deliver within 2 hours, delays may occur due to:

⚠ Heavy traffic or weather conditions

⚠ Festive or holiday rush

⚠ Unforeseen logistical issues

In such cases, we will notify you and do our best to complete the delivery as soon as possible.

7. Undelivered & Returned Orders

  • If an order is undelivered due to incorrect address or non-availability, it will be returned to us.
  • The customer will need to reorder and pay a new delivery fee for reshipment.

8. Contact Us

For any delivery-related queries, contact us at:

📧 Email: info@zuflair.in

📞 WhatsApp: +91 7975165099

 By placing an order with Zuflair, you agree to this Shipping & Delivery Policy.